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October 24th, 2007 by China Business Success Stories
By Irv Beiman
More than half of the largest organisations in the world have begun using balanced scorecards to improve the way they organise their business. In the first of a two-part series in China Staff, Irv Beiman and Yongling Sun of eGate Consulting Shanghai discuss how the balanced scorecard methodology can be applied to workplaces in China.
Foreign invested enterprises are facing rapidly increasing competition in China. Entrepreneurial Chinese companies learn fast, have a lower cost base, and usually have better guanxi in the China market. What is your strategy for success in China? How will you compete? Why should your market buy from you? Read the rest of “Using the Balanced Scorecard for Strategy Execution in China” or post a comment
October 23rd, 2007 by Business China Editor
By Lucille Wu
The secrets for attracting and retaining talent are not mysterious or complicated. They are within the grasp of all foreign-invested and domestic companies in China. Manpower China developed a Workforce Optimization Model (see graph V) to provide insights, based on over 12 years operating in China, which gives five practical steps for successful employee attraction and retention. It is vital that organizations view the five areas as a holistic, integrated solution; neglecting even one of the areas will weaken the solution considerably. The insights are listed below and will be individually explored further:
1. Create a learning organization
2. Appoint competent leaders
3. Establish an appropriate organization and culture for China
4. Provide competitive compensation and benefits packages
5. Select the right people.
Read the rest of “Talent Management Insights for China” or post a comment
October 22nd, 2007 by Business China Editor
By Maarten Roos
In more than four years working for the Chinese law firm Wang Jing & Co., assisting foreign companies in their business activities in China, I have been frequently asked about the major legal concerns that foreign companies in or entering in the Chinese market must deal with. In surveys, foreign businesses operating in China often identify legal issues as among their biggest challenges; while many are idiosyncratic, what concerns are most frequently encountered? Below, I will attempt to identify and share my perspective on the key legal issues in the fields of commercial transactions, corporate activities and intellectual property rights protection that many companies face.
Commercial Transactions – the Need for Due Diligence
The first step in China for many foreign companies is commercial in nature. China has become the workshop of the world for numerous products, and is at the same time an attractive – albeit daunting – market. However, legal issues frequently arise from such transactions. Read the rest of “Legal Concerns of Foreign Companies in China” or post a comment
October 18th, 2007 by Business China Editor
By Ernie Tadla
Nothing happens in China without guanxi (guan she), the foundation upon which everything is accomplished. Guanxi is a relationship of trust that includes patience, humility and reciprocity.
A typical business deal in the West involves a meeting with the two parties and their lawyers and hammering out a contract quickly. You sign it, and leave. Any problems? See you in court! I have a plane to catch. Quick, efficient, to the point, let’s get on with the show. Next!
The Chinese look at a business deal as a win-win, mutual benefit, and a long-term relationship. This is possible only with trust, which takes time to build and establish. Trust is a feeling you have about someone. You don’t put a time date on trust. “I will trust you in four days, four weeks, four months.” Read the rest of “China Lesson Five: Guanxi, Trust Me” or post a comment
October 17th, 2007 by Business China Editor
By Marco Hoekstra
In a world where everybody is convinced markets can only grow, the fight is on for market share. There is enough money available but the difficulty is how to spend it in a way that it can lead to maintain or growth of market share.
The Insurance industry worldwide has had to deal with a lot of new international regulation to protect customers and investors. In these so-called emerging markets it sometimes seems as if there is not always need to comply with these regulations.
Luckily I have already seen things changing in the year that I have been in China. Within the insurance industry I come across more and more “operations managers”, for many of them it is still a struggle to find a place in the organization since usually this is a new role that hasn’t been fulfilled before. Read the rest of “Ops Management within the insurance industry” or post a comment