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October 31st, 2007 by China Business Success Stories
By Greg Bissky
A company is just a big team, (team defined as “two or more people working together in a common way for a common goal”). Critical for success are reasoned discussions towards mutually-acceptable solutions and frank exchanges of opinions and disagreements. All types of teams, sports, business or marriage, are only as strong as the ability of team members to cooperate and work together. Teams fail without good communication.
People with experience in alien cultures, through travel or work, know that different cultures do things in different ways. Common examples are giving gifts, who sits where at dinner, and the way cultures use language to communicate. Read the rest of “Language, Culture & Communication” or post a comment
October 30th, 2007 by China Business Success Stories
By Lucille Wu
China lacks a well-established talent pool of mid and top-level leadership which is hampering the economic growth of Chinese and foreign-invested businesses. A priority for organizations is therefore to develop tailored HR policies and practices which help them attract, retain and expand their talent pool in China.
As the Chinese economy grows and moves into more value-added work, the challenge of attracting and retaining staff is rising with skill levels, as demand outstrips supply.
Despite these considerable challenges, the solutions are relatively simple. Read the rest of “The China Talent Paradox Conclusion” or post a comment
October 29th, 2007 by China Business Success Stories
By Arijit Sengupta
I have an ongoing bet with my COO Benny who happens to be Chinese. He believes that the Chinese Business Process Outsourcing (BPO) industry will eat India’s lunch in the next few years. I on the other hand have always been confident that Indian entrepreneurship and innovation will help Indian BPOs beat all competitors including the Chinese. Till recently, I never worried that I may actually lose the bet. A recent conversation with Mr. Roc Yang (CEO of China Data Group, a leading Chinese BPO) forced me to acknowledge for the first time that perhaps Benny could win the bet after all.
Mr. Yang raised several reasons why China might beat India on the BPO arena. Some of these reasons I had heard before: lower employee churn rates, lower effective salary, and better infrastructure. Read the rest of “The secret weapon of the Chinese BPO industry” or post a comment
October 26th, 2007 by China Business Success Stories
Politeness is more important than clarity
By Greg Bissky
China fascinates the West. Not just different and more than merely exotic, Westerners see Chinese as “mysterious,” a people somehow unlike any other, a puzzle we-can’t-seem-to-solve … or understand.
Chinese people are not mysterious. Different yes, very much so, but they can be understood. The Chinese puzzle can be solved. All you need is patience, a willingness to do some hard work and enough common sense to treat the Chinese as people, not mysteries.
This booklet is in no way a criticism of Chinese culture! It simply looks at the source of Chinese attitudes towards communication and how Chinese culture affects business communication.
The booklet won’t guarantee success in Chinese Asia, sorry, but will give you a necessary tool for success; ability to see things like Chinese do. You need Chinese glasses. It took me many mistakes to get mine, and I hope you can learn from my mistakes instead of from Read the rest of “Communication in Chinese Offices” or post a comment
October 25th, 2007 by China Business Success Stories
By David Tan
A good simultaneous interpreter in Shanghai can earn up to RMB500 an hour. I teased a friend of mine (who was one) that she was having a dream job, and shouldn’t be quitting. She would take on 1 to 2 assignments a month,lasting 5 days max, and earn between 7,000 to 10,000 RMB a month. By the average local standards, 10,000RMB a month is more than enough to live comfortably. The remainder of the 25 days in a month, she spends it doing the things she likes. She finally calls in quits one day citing the “pressure”.
Pressure? What pressure? What’s so difficult in repeating what someone just said. Shouldn’t be too difficult if you are fluent in both languages? Right? Read the rest of “Translation Business in Shanghai” or post a comment
