Menzogne
Da Alexander de Nerée
Uno svantaggio del mio, in sé professione interessante, è che incontro la menzogne molto nel mio lavoro quotidiano. Il contrario a popolare crede che non sia così tanto gli avvocati che facciano la menzogne. Anche se devo ammettere che gli avvocati non sono persuasi generalmente facilmente di parte con le informazioni, e tanto meno la verità, preferisco pensare a che cosa facciamo come pubblicazione abile delle informazioni per misura una determinata versione della verità. Nessun danno in quanto. Quello è che cosa gli avvocati sono pagati per fare.
Ma per per pubblicare le informazioni, dovrete ottenere le informazioni in primo luogo. E quello non è facile come può suonare. In primo luogo ci è il filtro delle sensibilità hurt del cliente che marche esso difficile ottenere qualsiasi informazioni relative. Nel relativo forte credi della precisione e l'imparzialità della relativa propria posizione, il cliente filtra fuori qualche cosa che sembri essere nel relativo svantaggio.
“Non hanno protestato mai circa la qualità dei nostri prodotti ed ora, dal bleu, desiderano la loro parte posteriore dei soldi ed esigono danni! Quello è irragionevole.„ In sé ciò è un buon punto in grado di legalmente essere relativo ma non se il cliente vicino il `non ha protestato mai' mezzi che il `non ha protestato mai tranne dentro 40 E-maihi che ho scelto non rispondere a ed inoltre ho scelto non dare al mio avvocato'. Si può immaginare la gioia dell'avvocato che ottiene confrontato con questi 40 E-maihi dopo essere andato su circa quanto irragionevole questa situazione intera è per il suo cliente.
Persino le informazioni allora ottenenti più difficili dal vostro proprio cliente, stanno ottenendo le informazioni di che avete bisogno dal divisorio del contatore del vostro cliente. In a recent case the other party was so stubborn in its unwillingness to give any information, that we had to ask the court in the Netherlands to order them to give it up.
Thankfully no e-mails ruining my case surfaced and the judge was, at least temporarily, impressed with the fact that two people had flown from Hong Kong for a hearing of one hour. And with me, she was suspicious of the fact that somebody could be so reluctant to give information. They have something to hide…. So as always, I am wondering what they are not telling me.
Alexander de Nerée, De Neree Advocates
February 14th, 2008 at 6:48 am
Too true. As a headhunter I am probably lied to only slightly less than a police officer and only slighlty more than family doctor.
I find the omission of facts especially challenging when it comes (or doesn’t as the case may be) from my clients. In my role it is important to pre-handle as much as possible and when things come up at the 11th hour this becomes quite difficult.
February 15th, 2008 at 12:31 pm
I speak on the side of the “unseen customer” whom we’ve been complaining about above: I see a lot of misunderstanding can possibly arise when expectations are not deliberately asked for nor clearly defined from the beginning. Likewise when the benefit of your services has not been clearly stated, there is little motivation for anyone to be cooperative.
As a professional person providing a professional service, it is frequently an expectation of the paying customer that the lawyers and recruiters of the world step up and ask the right questions to make sure the benefit of their service is clear, and that everyone’s expectations have been clearly stated. Face it, some folks aren’t good communicators, or don’t know any better.
An unspoken expectation: You are being paid to be the better communicator. After all, why would someone come to you otherwise? If the benefit of your service is not clear from the beginning, then quite simply, there is no motivation in further discussion nor in volunteering all the information that would be helpful to you. Offer the horse a carrot so he will follow you.
If you haven’t fulfilled the superior communication role, then, yes, of course there will appear to be what you perceive to be lying - when in fact its just a mere instance of the lawyers and recruiters not asking enough questions.
Granted there are folks who are outright deceptive - up to you to decide whether you wish to deal with them. As you say, this is a drawback to your profession.
March 2nd, 2008 at 2:54 am
Thanks Alexander for this insight, although I’m somewhat puzzled though as to why you would choose to tag this opinion to business with China. My own experience is that your observation is universal and has no special significance to China or the Chinese. We can observe similar behaviors in any culture. Facts are an essential currency of all business. Consumers of fact must be careful to distinguish fact from non-fact. The amount of effort devoted to that process depends on the value placed on the use of facts and how that use will impact a particular business operation. Authentication (verification, confirmation) is crucial for high value transactions. At Horizon Data we use triangulation as a routine means of distinguishing fact from non-fact. Of course, the cost is higher, but that is what clients expect if they want and need facts for their business; whatever that busines may be.