Mentira
Por Alexander de Nerée
Una desventaja de mi, en sí mismo profesión interesante, es que encuentro muchos de mentira en mi trabajo diario. El contrario a popular cree que no es tanto los abogados que hacen la mentira. Aunque tengo que admitir que no persuaden los abogados generalmente fácilmente parte con la información, aún menos la verdad, prefiero pensar en lo que hacemos como corregir hábil de la información para caber cierta versión de la verdad. Ningún daño en eso. Eso es lo que pagan los abogados para hacer.
Pero para corregir la información, usted tendrá que obtener la información primero. Y eso no es tan fácil como puede sonar. Primero hay el filtro de las sensaciones lastimadas del cliente que las marcas él difícil de obtener cualquier información relevante. En su fuerte crea de la corrección y la imparcialidad de su propia posición, el cliente filtra hacia fuera cualquier cosa que aparece estar en su desventaja.
¡“Nunca se quejaron por la calidad de nuestros productos y ahora, fuera del bleu, desean su parte posteriora del dinero y demandan daños! Eso es desrazonable.” En sí mismo éste es un buen punto que podría legalmente ser relevante pero no si el cliente cerca el `nunca se quejó los' medios que el `nunca se quejó excepto adentro 40 E-maices de que elegí no contestar a y también elegí no dar a mi abogado'. Uno puede imaginar la alegría del abogado que consigue enfrentado con estos 40 E-maices después de ir en alrededor cómo es desrazonable esta situación entera está para su cliente.
More difficult even then getting information from your own client, is getting the information that you need from your client’s counter part. In a recent case the other party was so stubborn in its unwillingness to give any information, that we had to ask the court in the Netherlands to order them to give it up.
Thankfully no e-mails ruining my case surfaced and the judge was, at least temporarily, impressed with the fact that two people had flown from Hong Kong for a hearing of one hour. And with me, she was suspicious of the fact that somebody could be so reluctant to give information. They have something to hide…. So as always, I am wondering what they are not telling me.
Alexander de Nerée, De Neree Advocates
February 14th, 2008 at 6:48 am
Too true. As a headhunter I am probably lied to only slightly less than a police officer and only slighlty more than family doctor.
I find the omission of facts especially challenging when it comes (or doesn’t as the case may be) from my clients. In my role it is important to pre-handle as much as possible and when things come up at the 11th hour this becomes quite difficult.
February 15th, 2008 at 12:31 pm
I speak on the side of the “unseen customer” whom we’ve been complaining about above: I see a lot of misunderstanding can possibly arise when expectations are not deliberately asked for nor clearly defined from the beginning. Likewise when the benefit of your services has not been clearly stated, there is little motivation for anyone to be cooperative.
As a professional person providing a professional service, it is frequently an expectation of the paying customer that the lawyers and recruiters of the world step up and ask the right questions to make sure the benefit of their service is clear, and that everyone’s expectations have been clearly stated. Face it, some folks aren’t good communicators, or don’t know any better.
An unspoken expectation: You are being paid to be the better communicator. After all, why would someone come to you otherwise? If the benefit of your service is not clear from the beginning, then quite simply, there is no motivation in further discussion nor in volunteering all the information that would be helpful to you. Offer the horse a carrot so he will follow you.
If you haven’t fulfilled the superior communication role, then, yes, of course there will appear to be what you perceive to be lying - when in fact its just a mere instance of the lawyers and recruiters not asking enough questions.
Granted there are folks who are outright deceptive - up to you to decide whether you wish to deal with them. As you say, this is a drawback to your profession.
March 2nd, 2008 at 2:54 am
Thanks Alexander for this insight, although I’m somewhat puzzled though as to why you would choose to tag this opinion to business with China. My own experience is that your observation is universal and has no special significance to China or the Chinese. We can observe similar behaviors in any culture. Facts are an essential currency of all business. Consumers of fact must be careful to distinguish fact from non-fact. The amount of effort devoted to that process depends on the value placed on the use of facts and how that use will impact a particular business operation. Authentication (verification, confirmation) is crucial for high value transactions. At Horizon Data we use triangulation as a routine means of distinguishing fact from non-fact. Of course, the cost is higher, but that is what clients expect if they want and need facts for their business; whatever that busines may be.