This page is an automated translation
Please see this page for original transcription.

Àü Ãâ¹ß ÈÆ·ÃÀº ¸¦ À§ÇÑ ´©±¸°¡ Áß±¹¿¡ º¸³»Áö´ÂÁö ±¹¿Ü·Î Ãß¹æÇÑ´Ù

2007³â 12¿ù Á¦ 10 Áß±¹ »ç¾÷ ¼º°ø´ã¿¡ ÀÇÇÏ¿©

Áß±¹¿¡ ÀÖ´Â expats¸¦ À§ÇØ ÈÆ·Ã°æÇèÀ» À§ÇØ ÁغñµÇ´Â ¹æ¹ý Áß±¹À» ºÒ·¶´Â°¡? Pamela Lau´Â Áß±¹¿¡ °¡´Â °ÍÀ» °èȹÇÏ´Â expats¸¦ À§ÇÑ Àü Ãâ¹ß ÈÆ·Ã¿¡ °üÇÏ¿© Àç¹ÌÀÖ´Â °úÇÐÀûÀÎ ¿¬±¸¸¦ Çß´Ù.Àü Ãâ¹ß ÈÆ·ÃÀÇ È¿·ÂÀ» ¹®Á¦½ÃÇÏ´Â ¾à°£ ¹®ÇÐÀÌ ÀÖ´õ¶óµµ (Kealy¿Í Protheroe 1996³â; ¿¡ µû¸£¸é ±¹¿Ü·Î Ãß¹æÇÑ´Ù Selmer ±× ¿Ü ¿©·¯ºÐ 1998³â), ¸íÈ®ÇÏ´Ù, Àü Ãâ¹ß ÈÆ·ÃÀº °ü·ÃµÇ´Ù. ÀÚ·á°¡ ¾ò¾îÁø »óÅ¿¡¼­, Åë°èÀûÀÎ ½ÃÇèÀº ±¹¿Ü·Î Ãß¹æÇÑ´Ù ±×µéÀÇ È¸»ç¿¡ ÀÇÇØ Áß±¹¿¡ º¸³»Áö´Â ÇÊ¿äÀÇ ±íÀº ÀÌÇØ¸¦ÀÇ Ã¢Á¶Çϱâ À§ÇÏ¿© ½ÃÇàµÇ¾ú´Ù. Àü Ãâ¹ß cross-cultural ÈÆ·Ã
±×µéÀÌ MNEs¸¦ À§ÇÑ ¸ðµç ÀÏÀ̾ú´õ¶óµµ È®½ÇÈ÷ ÀÇ¿Ü ´ÜÁö ¾à°£ÀÌ ÀÀ´äÀÚÀÇ ¹Ý º¸´Ù´Â ´õ ÀûÀº Àü Ãâ¹ß ÈÆ·ÃÀ» ¹Þ¾Ò´Ù´Â °ÍÀ» °ÍÀ»ÀÌ ¹ß°ßÇϱâ À§ÇÏ¿© À̾ú´Ù. À̰ÍÀº ÃÖ´ë·®¿¡ ´ëÇÏ¿© °øºÎÇÑ´Ù Àü Ãâ¹ß cross-cultural ÈÆ·Ã (Forster 2000³âÀÇ È¿°ú¿¡ ÇØ °£´Ù; Romero 2002³â; ¸¹Àº ȸ»ç´Â Áö±Ýµµ Àü Ãâ¹ß ÈÆ·ÃÀ» Á¦°øÇÏÁö ¾Ê´Â´Ù´Â °ÍÀ» ºñ·Ï ±×µéÀÌ ¾ð±ÞÇÏ´õ¶óµµ, Waxin¿Í Panaccio 2005³â). ÀÌ ³·Àº ÈÆ·Ã Áö±ÞÀ» À§ÇÑ ÀÌÀ¯¸¦ Æø·ÎÇÏ´Â °ÍÀ» ½ÃµµÇÒ ¶§ Æò°¡ÇÏ´Â »ý°¢³ª´Â ¸î¸î ÀÌÀ¯°¡ ÀÖ´Ù. ù¹øÂ° ÀÌÀ¯´Â Ãß¹æµÈ °Í Áß±¹¿¡ÀÇ ¾Õ¿¡ ÀÌ¹Ì À̾ú´Ù ÀÏ ¼ö ÀÖ°í, ÀÌ¹Ì Áß±¹ ¹®È­¿¡ Àͼ÷ÇÏ ¶Ç´Â Àû¾îµµ ÀÌ¹Ì ¾à°£ ±â´ë¸¦ Çü¼ºÇß´Ù. ±×·¯³ª, Àü Ãâ¹ß ÈÆ·ÃÀ» ¹ÞÁö ¾ÊÀº ÀÀ´äÀÚ¿¡¼­ ¹Ý (9 ¸Å´ÏÀú)¸¸ Áß±¹¿¡ Àü¿¡ À̾ú¾ú´Ù.

¶Ç ´Ù¸¥ °¡´ÉÇÑ ÀÌÀ¯´Â Ãß¹æµÈ °Í ÀÌÀü¿¡ °è¼Ó ´Ù¸¥ ¿Ü±¹ ÁöÁ¤ÀÌ´Ù ÀÌ´Ù. The company then could have decided that it is not necessary for them to have pre-departure training. Waxin and Panaccio (2005) mention that international experience is a moderator on the effect of cross-cultural training. This fact also is mentioned by some expatriates who noted that the extent to which some companies provide training or expatriates want or need pre-departure training depends on the previous foreign experiences of the expatriate manager. However, from the results it can also be seen that even though the expatriate is familiar or somewhat familiar with the Chinese culture, they still think pre-departure training is useful. As one respondent stated: ¡°Even I would have benefited from a language refresher course and my degree is in Chinese¡±. Also, it should not be forgotten to mention that it might as well be that the company does not provide standardised pre-departure training, but provides the support after arrival in the host country. This is the case for Shell, which would explain why none of the respondents from Shell received pre-departure training. It should be noted however, that some of these respondents did indicate that they would have liked to receive pre-departure training.

The training elements that were found most important by the expatriates based on their own personal experience in China were 1. Culture, 2. Guanxi and 3. Language. This importance was not completely reflected in the actual training they received, where Language had been neglected. Companies should not ignore language training (Weiss and Bloom, 1990; Hutchings, 2005). According to Brislin (1993), using the host country¡¯s language has a positive influence on expatriate adjustment and facilitates cooperation of the employees. From the results we can see that some companies do not provide any kind of language training at all, although it is considered an important element of pre-departure training by the expatriates who have been on assignment in China. KIT does provide information on language background in their trainings, but actually learning the language has to be done in a separate optional module. It is up to the HR-department to take this result very seriously and include it in the pre-departure preparation.

Read the full thesis

Pamela Lau

To be notified of new entries by email, simply enter your email address on the top left of this page.

Related Posts

Leave a Reply

*
To prove you're a person (not a spam script), type the security word shown in the picture. Click on the picture to hear an audio file of the word.
Click to hear an audio file of the anti-spam word