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China Lektion acht: Die zwei Sachen, die es nimmt, um erfolgreiches Geschäft in China zu tun

16. November 2007 durch China Geschäft Erfolg-Geschichten

Ein geöffneter, flexibler Verstand und eine ernste Verpflichtung.

Durch Ernie Tadla

Erfolg in China, im flexiblen Verstand und in der ernsten VerpflichtungZuerst: ein geöffneter und flexibler Verstand. Mag ich meine Freunde mit zwei Damen vorstellen?

Einige Leute betrachten diese Abbildung und sehen ein altes Frau. Einige Leute sehen eine junge Frau. Einige Leute können beide, aber nicht an sehen
die gleiche Zeit. Sie wählen das, das sie sehen.

Wenn Sie in der Lage sind, beide zu sehen, schalten Sie von der alten Dame zur jungen Dame, indem Sie Ihre Vorstellung, Ihr Paradigma ändern. Nichts ändert auf der Außenseite, nur auf dem Innere. Sie können beide Seiten sehen und verstehen.



Anstelle anstelle einer alten Dame und von einer jungen Dame haben wir die westliche Geschäft Art und die chinesische Geschäft Art. Gerade da Sie eine chinesische oder japanische Geschäft Person erwarten würden, die nach Kanada kommt, unter unserer Geschäft Art zu funktionieren, scheint es logisch, praktisch und Normal, die, wenn wir dorthin gehen wir ihrer Art sich anpassen.

Wenn Sie nicht, sind Sie nicht in China erfolgreich. Es ist so einfach wie das.

Haben Sie ein geöffnetes und flexibler Verstand und sind Sie bereit, ihre Weisen zu erlernen, sie zu verstehen, sie zu schätzen, sie anzunehmen und sie in Ihre China Geschäft Annäherung anzupassen und anzunehmen? Es ist Ihr Anruf!

An zweiter Stelle: Eine ernste Verpflichtung.

Ist Ihr Interesse ein die Angelegenheit der Neugier und gerade tut etwas „Gummireifentreten?“

Was sind Ihre Gefühle über China, die Chinesen?

• Where would you like your business to be with China in five years, ten years?
• How solid, specific, and detailed is your plan?
• When do you want be there?
• Why? This should be well articulated.
• What are your expectations?
• How many resources have you budgeted for China?

China is unlike any other market you have entered and been successful in. Remember those awesome numbers: 1.3 billion. 5,000. Compare these two numbers with the numbers in your other markets. You can’t. You need a whole new approach, their approach. They aren’t going to change their style. So you must change yours. It’s their party you want to join.

There are US companies that were and are extremely successful and profitable and others that did not, are still not profitable, or have pulled the plug after wasting time, money, energy and opportunity. These are the horror stories the press likes to tout. The negatives, the failures without delving into the causes.

Here is a list of things I would recommend:

• Go to China as a tourist. No business. Just experience the place, the sights, the sounds, the smells, the music, the food, and the hustle-bustle of the busy streets. Sure, visit Shanghai, Beijing, Guangzhou, but the real China is not in its international cities, but out in the second and third tier cities, in the countryside.
• It requires a total commitment from the top person in the organization. This is not something you delegate to a middle manager. To develop guanxi, save face and get things done, you will need the approval and support of the top man, both in the company you want to deal with and the government officials whose approval you require. Remember that China is a dictatorship, and operates hierarchically, with the top man, often hidden from the fray, granting the final approval. They only respect dealing with your top guy. Others will get the run around. You, the top man, must be prepared to make repeated trips to build guanxi. It might take months, maybe even years. How important is China to the future of your company? You will find shortcuts costly.
• Dedicate a responsible person within your organization here to shepherd this project. You need only show up for shaking hands, giving gifts, getting pictures taken, attending and extending banquets.
• Your dedicated man over there needs to liaison with two Chinese people. One should be a respected, experienced Chinese person in the industry you’re in, who knows the ins and outs and has already established guanxi with the proper government officials.
• The other person should be a smart, quick, well-educated, savvy, young Chinese recent graduate, fluent in English and Western expectations. She/he will be your go-fer in the labyrinths of China, dealing at ground level with the day-to-day activities on your behalf.

A major contributor to my success in China was my good fortune to have several young assistants to steer me through the shoals of being a foreigner in a strange land

• Helen in Beijing was so helpful in my first days.
• Vivian was my first assistant in Shanghai and I was her first boss. She now owns a successful re-location business dealing with foreigners. www.chinarelosh.com
• Agatha, who co-trained with me, provided Chinese translation.
• Shirley was very supportive after Lovy’s passing and assisted me in my transition.

These were intelligent, sensitive ladies who had a deep interest in English and Western ways. One day, while in a bookstore with Shirley I was surprised to see a book by Ralph Waldo Emerson. She said, “Oh, the transcendentalist!” She had never been out of China! Another day, she used the word “omnipotent” correctly, but in an off-handed manner. I hadn’t even heard a foreigner use that word in China.

They all were most useful in coaching and guiding me in my dealings with Chinese staff, clients and even management and played an important role in my job performance.

Over on this side of the water, hire a smart Chinese student who is studying over here as an intern to work with your dedicated manager here. He/she would be an invaluable asset on this side. Chinese like working with Chinese. They do not trust foreigners.

The questions you have to ask are:
• How open-minded and flexible am I?
• How committed am I and my organization to the China market?

Ernie Tadla, www.odysseychina.net

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7 Responses to “China Lesson Eight: The two things it takes to do successful business in China”

  1. Vanessa Says:

    “They do not trust foreigners”, quoted from your article. I think that it is just because most Chinese people english level may not be good enough, so they lack of confidence in express their point of view. That’s why they prefer to work with Chinese. Also, they have strong sense of nationality. So, they may be more in harmony to work with people from same nationality. Once foreigners contact more with Chinese, they will know that Chinese people are nice and not as conservative as before since Chinese market is opened to worldwide now. I come from Hong Kong, and i enjoy make friends with western people because i can learn from people with different cultures.

  2. Celina Chan Says:

    I do agree that we have to be open and flexible. In fact it is not just doing business in China but also all over the world. In this age of globalization, we need to look beyond our home country and very often the culture and values in the country we do business is very different. We need to adjust ourselves to them, not the other way round.
    The same for serious committment. Nobody can be successful if we don’t want to commit, whether in life our business.
    I would add passion and determination. You must love China and its culture. In this way, you will try to understand rather than criticize in the first place. When things don’t go your own way (which is very likely), you will need the passion and determination to see you through. It is really important to befriend with people from all walks of life and all levels. I find most enlightening and enjoyable chatting with the taxi driver in Beijing. They are so knowledgeable. Learn Putonghua and practice with the drivers. There is not much to do anyway when you are stuck in the traffic (which is the norm). You might as well turn it into a productive experience.
    This is the attitude you need to have in China: be patient and try to turn negative things into positive. Afterall. the Chinese is a friendly bunch.

  3. Julie Edwards Says:

    Hi Mr Tadla,

    I am interested in starting an AUDIO VISUAL company in China specialising in video conferencing. I have a company here in Sydney Australia. Who would be the first person to talk to? Should I go to my Chinese consulate here in Sydney/ or is there an organization I can access ?

    Look forward to your reply and Thankyou for your time.

    Yours Sincerely

    Julie Edwards
    Director
    www.sydvidcon.com

  4. Frank Says:

    Ernie,

    I agree that many people in China don’t trust foreigners, but more and more of the young generation do, and often they see the directness of foreigners as a net positive. So maybe as China opens up we are looking at a situation where trust becomes less of an issue.

    Good post…. Frank

  5. ALEXANDER Says:

    I will be very glad to be a part of this emerging global business leader/destination(China).Saying that China is like a time bomb in the positive sense of the word will amount to stating what is obvious.

  6. ernie Says:

    I am a civil Engineer by profession but i would like to start a business whereby i will be importing building materials,toilets and bathroom wares and other house material used in the construction world.What can i do,who do i talk too and how do i go by it to make my dream come to pass on this.

  7. Ernie Tadla Says:

    Hi Anthony,

    Thank you for your comments.
    I would like to help you, but I need more details on your dream.
    * Have you read all 8 Lessons that are on this blog? Do you have any questions about the directions I have laid out?
    * How serious are you? Do you have a written out plan? What is your time frame and what is your financial commitment?
    If you wish to continue this dialogue could you e-mail me at ernie.tadla@odysseychina.net.
    Sincerely,
    Ernie

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