Китай, сообщение и Guanxi
Увеличивая количество профессионалов предлагает обслуживания для компаний имеют их разум быть установленным на Китай. Эти переводчики, переводчики, webmasters, тренеры, законоведы и другие консультанты часто соединяют усилия в сетях зонтика, направляя предложить поддержку антрепренеров широко - колебаясь. Рассказы успеха Китая meet up with Lianne Baaij, стул такой сети (Guanxi.nu) для того чтобы talk about Китай, сообщение и Guanxi.
Госпожа Baaij будет студент-выпускником sinology и, также, как быть стулом Guanxi, имеет перевод и доступ Китая агенства консультации. Оно главным образом от этой последней линии работы она, прежде всего appreciates важность практически опыта насколько китайский язык. «Классический пример? Когда я как раз начал вне, мой выговор некоторых звуков не был очень хорош. Я сразу messed вверх в моем первом переговоре. Я спросил продавецу если я смог расцеловать его, то (`wen' в третьем тоне будет поцелуй и `wen' в четвертом тоне спрашивает). И это не было некоторо мое только выскальзование языка. После того как я спрашиван, что приказало 14 контейнеров аспирина, я близко приказал 40. Все из-за seemingly незначительного оттенка в выговоре.»
Английско - говоря киец
«Мои предыдущие опыты, 20 лет тому назад, все еще осуществляют на ежедневное основание в много обсуждениях и торговых миссий дела. Антрепренеры сильны для того чтобы связывать с английской языком - говоря китайцами сразу без переводчика, or even рискованого начинания в немного слов мандарина. Довольно часто идет неправильно. Жалость, потому что много проблем могут легко избежаться путем вызывать в опытном переводчике. Переводчик поможет положить положительный, обольщая тон соучастника переговора в истинную перспективу. He will point out that ‘yes’ is more often mere politeness rather than a commitment.” To those who want to see how far they can get without outside help, Baaij would advise certainly not to be too direct. “Directness can be misconstrued; try to get your message over subtly and tactfully.”
Local customs
Fortunately in China, you are not per se expected to act according to local customs. “Make sure that you treat business relations as you wish to be treated yourself. Anything extra, if you are sure it is a custom, will be appreciated. But it is better to just be yourself, rather than try to adapt unnaturally. For example in China they might burp at after a meal, but do this very discreetly. My advice? Definitely do not try to join in. A typical noisy Western belch will make for an embarrassment.”
Adjustment
“It is not too difficult to learn basic communication skills required to avoid awkward situations. Concentrate and make eye contact with your conversation partner, just as they will do. Don’t be put off if the delegation is twice the size of what you expected. Try to be flexible. Even if a meeting is suddenly postponed because there is an apparently more important person to be seen at that moment. Hide your displeasure or express it with the utmost care. And certainly never raise your voice. Always remain calm, collected and polite!”
Personal investment
Baaij’s message is clear. To adapt is desirable. But don’t overdo it. “The Chinese are fully aware that you are from another culture. Remember that they also seek to achieve mutual advantage. So even if you do present your business card with one hand, the deal will be closed as intended. Presenting a card with both hands is more polite, as well as being able to speak a few words of Chinese. After all, at the end of the day, it is all about making an investment. One of time and effort, to build a solid relationship. It is, in that respect, all about Guanxi.”
Guanxi
Guanxi can be translated as having and building networks, contacts and relations. A vital ingredient for success in any business mission. “For return on investment in China, the time invested in getting to know your partners is of great essence. Make sure you know who you are dealing with, if you want to get them on your side. Take them to dinner, do the business tour or be there for Friday drinks. The business conversation that you have planned is just a small part of the bigger picture. Furthermore the advantage of a good relation is that you will be able to fall back on the established goodwill. In China that is worth a lot more than a signed contract.”
| Lianne Baaij is owner of China Access, a translation and advice bureau. She is a sinology graduate and works as a interpreter/translator of Mandarin. In this capacity she is listed in the quality register for Interpreters and Translators.Throughout her career she has gained much experience in contact with the Chinese. In the capacity of area manager of an import/export company, consultant for a translating and advice bureau and as sales manager of a Chinese airline she has honed her skills on doing business with China from various angles. She visits China about three times a year to maintain her contacts, keep up her language skills and stay in touch with the country and its culture.Baaij is also chair of Guanxi.nu. Guanxi.nu is a network of more than fifty China professionals: consultants, translators, interpreters, trainers, media specialists, etc. They help keep each other be on top of their game, share information and monitor quality. |
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